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Insurance customer time-to-value | curacel.ai

Time to value: a better way to onboard and retain customers as an Insurer (Part 2)

This is a part 2 series of Time to Value, you can read Part 1 here. If you are a Health Insurance company or operate an HMO and would like to understand how our product at Curacel can help you deliver a better customer experience, email us. Now that we have those two out of the way, let’s dive into creating value for our customers (insert users if you like). While we might have agreed

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Insurance customer time-to-value | curacel.ai

Time to value: a better way to onboard and retain customers as an Insurer (Part 1)

There is a simple concept called ‘Time to Value” (TTV); the measure of the duration it takes your customer to start enjoying the value you are delivering. Time-to-Value is simply the amount of time it takes a user or customer to realize value from your product or service. TTV is the amount of time it takes from the moment a prospect starts to interact with you – sales process, website or app, to the moment

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The Importance of Being a Proactive Employee

You may have seen job descriptions that are looking for a ‘self-motivated’ person, or someone who is a real ‘go-getter’. While the latter isn’t the most professional term, both of these descriptors find their way into job descriptions. So what companies using this lingo really looking for? They want a proactive worker. Read on below for more reasons why people with this quality are in demand by employers. Proactive vs. Reactive To begin, let’s take

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How to work Remotely as an Extrovert

If you consider yourself an extrovert and you’ve been required to work remotely during quarantine, this abrupt change may feel like a challenge. However, it is possible to be productive and enjoy your new set up. Here are some tips to improve your capability and efficiency working from home. Get Social One of the things that can be the hardest for extroverts working remotely is the lack of connection and communication. To combat this, get

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How to Increase Work Productivity

If you’ve been working from home, chances are there are times that you feel unmotivated or unproductive. If you’re currently struggling with work productivity, we have some tips to help you! Manage Your Environment What is the environment in which you are working? Are you in a room with a little amount of light? Working in a space that is too warm? Find a room with good lighting, window access, and not in a busy

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Tips for Managing a Remote Team

If your team has been asked to work remotely during quarantine, and you’ve never worked or managed a team remotely before — it can be incredibly overwhelming. However, with a few tips, patience, flexibility, and establishing boundaries — working from home with your team can actually go a lot more smoothly than you think. Utilize Video Chat Because there is a lack of connection due to working from home — you must improvise how you

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The Need For Open and Honest Communication

Communication plays an important role in the success and failure of an organization. The art of expressing one’s ideas and thoughts is clearly called as effective communication. Individuals need to communicate effectively at the workplace for better transparency and clarity. Not only effective communication helps in correct transfer of information but also in decision making. Poor communication in the workplace will inevitably lead to non-motivated staff that can begin to question their confidence in their

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What Curacel is doing about COVID-19

With the COVID-19 pandemic around the world, Every business is been busy figuring out how to keep their staff safe and their business operating. At Curacel here are some of the things we did. COVID-19 Resourcing We converted our random channel on Slack to a COVID19 resource channel, team members started sharing news updates and resources about COVID19 for other team members. It became one of my main sources of information on what was happening.

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How Curacel helps health insurers

Curacel helps health insurers/HMOs to: Collect Claims from all your Providers easily; Start receiving claims immediately from about 400 hospitals already submitting to 5 HMOs in Nigeria; Avoid unnecessary exposure to the Corona Virus by limiting visits from your providers; Detect fraud from submitted claims and block wastage & fraudulent claims; Save lots of money by running a more efficient claims processing system; Manage and assign claims to your staff to vet; Let your staff work

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Healthcare Technology Trends to Watch in 2020

At the start of a new year, many people begin to look to the future. Whether you’re setting personal goals or researching the latest trends in your industry, chances are you’ve already started strategizing for 2020. Healthcare technology is an industry that’s constantly evolving, and there are plenty of trends and changes that are going to impact healthcare in 2020 and beyond. Let’s take a look at some of those trends and how they can

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