In the first quarter of 2025, we rolled out a suite of game-changing updates that have already elevated the experience for our clients. These innovative features have been designed to enhance efficiency, strengthen security, and provide a more seamless user experience. With these advancements, Curacel is helping businesses stay ahead of the curve—ensuring improved operations and greater success.

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Automated Monthly Reports Now Available on Curacel Auto

We understand the critical role data plays in decision-making. That’s why Curacel Auto now includes automated monthly reporting, providing insurers with comprehensive insights into vehicle inspection trends, claim processing timelines, and platform usage metrics.

What does this mean for you?

• Access Comprehensive Data: Structured, detailed reports give you instant visibility into key performance indicators.
• Improved Decision-Making: Use actionable insights to refine underwriting processes and optimize claims management strategies.
• Enhanced Operational Efficiency: Automate report generation to eliminate manual efforts, ensuring your team spends more time on impactful tasks.

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Single Sign-On (SSO): One Login, Multiple Curacel Products

Switching between different Curacel platforms just became simpler and more secure. Our new SSO feature lets you effortlessly access Curacel Auto, Grow, Health, and Pay with a single account.

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Key Benefits:

• One Account, Multiple Products: Seamlessly navigate between Curacel platforms without juggling multiple logins.
• Enhanced Security: Reduce password fatigue, enhance access control, and significantly minimize security risks.
• Improved Efficiency: Streamlined login processes enable quick and hassle-free access, boosting productivity.

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Seamless Switching: A Unified Curacel Experience

Responding to customer feedback, we've standardized access across our suite of products, delivering substantial user benefits:

• Enhanced User Experience: Effortlessly switch between products without the hassle of multiple logins, significantly reducing friction and improving efficiency.
• Improved Security & Compliance: Single Sign-On (SSO) provides a secure and centralized authentication process across all subscribed products, enhancing your security posture.
• Simplified Account Management: Manage your team's roles and permissions easily through our centralized user management module, ensuring smooth administrative operations.

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User Interface Update: Curacel Health

We’ve completely phased out the old Curacel Health interface to introduce a more intuitive, modern design backed by advanced technology. This means you'll enjoy:

• Improved Support: Enhanced assistance from our internal teams.
• Self-Service Convenience: A user-friendly interface designed for easy navigation and management.
• Enhanced Performance: Cutting-edge technologies ensuring greater accuracy, speed, and reliability.

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Real-Time Customer Support on Curacel Pay, Grow, and Auto

Need immediate assistance or have inquiries about our products? We've made it easier than ever. Simply click the chat icon at the bottom-right corner of your Curacel Pay, Grow, or Auto app to directly message our customer support team or browse through our knowledge base.

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Wallet Hide/Unhide Workflow

Listening closely to user feedback, we’ve introduced a wallet hide/unhide functionality to protect your sensitive financial information:

• Enhanced Privacy Control: Users can now easily manage when and how their wallet balances are displayed, ideal for public or shared environments.
• Improved Security: Ensures sensitive data remains confidential and secure, reducing risks of inadvertent exposure.

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AI Agent Powers Curacel Auto Chatbot

Enhance your customer interactions with our smarter Auto Chatbot, now powered by advanced AI. It offers immediate, personalized responses in natural language, significantly improving claims processing and policy inquiries, and boosting overall user satisfaction.

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Instant Updates with In-App Notifications

Stay informed and proactive with our new in-app notifications on the Insurer Dashboard. Get timely updates on policy changes, claims statuses, and critical alerts directly within your dashboard, enhancing your operational responsiveness and efficiency.

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Integrated Agent Inspection Workflow in User App

Simplify vehicle inspections with our new integration into the User App. Agents can now seamlessly conduct and submit vehicle inspections right from their devices, streamlining the process for everyone involved.

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Your Success is Our Commitment

At Curacel, we’re committed to continually innovating and enhancing our products to help your business thrive. This quarter, we've rolled out powerful updates designed to streamline your operations, improve security, and elevate user experience. Explore these exciting new features today and discover a smarter, more efficient approach to insurance management.

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Need more information or clarification on these updates? Reach out to us here—we’re here to help!
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Want to see any of our products in action? Schedule a demo today!

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