Decreased Operational Cost
The introduction of Curacel’s digital solution has resulted in tangible cost savings for Lifeworth. The reduction in manual processing errors and administrative overhead contributed to a more financially sustainable operational model.
Lifeworth's Provider Management Executive, Oladeji Abisola affirms, “Curacel has made our process paperless, it has reduced the cost of us getting paper. It’s a lot easier for us now.”
Simplified Claims Process for Efficiency
“We used to store a lot of documents, and when we needed to reference them, we would go through an extensive process to retrieve them manually. Now, we don’t do that anymore because we have an end-to-end system in Curacel that has saved us from having to input data manually”, shares Dr. Adekoya Tokunbo, Head of Health Services & QA, Lifeworth.
The application of Curacel’s digital solution at Lifeworth ushered in a simplified claims process, transforming the way documenting, managing, and processing claims are done. Healthcare providers can submit claims in real-time, eliminating the need for manual paperwork and reducing delays due to the instantaneous submission feature which expedites the entire claims processing timeline, enhancing overall efficiency.
An Innovative Alliance
With the collaboration with Curacel, Lifeworth HMO has successfully embraced a digital future that prioritizes efficiency, and cost-effectiveness, and provides exceptional services to clients, thereby contributing to the company’s bottom line and improving customer retention and satisfaction.
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