As the head of systems administration at a health insurance company, you may be considering whether to build or outsource (cloud or on-premise) your claims management and fraud detection technology. This is an important decision that will have a significant impact on the efficiency and effectiveness of your claims processing and fraud detection efforts.

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One important factor to consider when deciding whether to build in-house or outsource your claims management and fraud detection technology is the level of expertise and resources your company has in-house. If your company has a team of skilled developers and data scientists who are experienced in building and maintaining complex technology systems, it may make sense to build your own claims management and fraud detection technology, taking into consideration the time and money it will cost. This will allow you to customise the system to meet your specific needs and have full control over its development and maintenance.

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On the other hand, if your company does not have the necessary expertise or resources in-house, outsourcing your claims management and fraud detection technology may be a more efficient and cost-effective option. There are many companies that specialise in providing these services - SAAS, and they typically have the necessary expertise and resources to build and maintain high-quality systems. Outsourcing also allows you to take advantage of their experience and knowledge of the latest technology and best practices in the field. 

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Another important factor to consider when deciding whether to build or outsource your claims management and fraud detection technology is the cost and time involved. Building your own system can be a costly and time-consuming endeavour, especially if you do not have the necessary expertise in-house. Outsourcing, on the other hand, can be a more cost-effective and efficient option, as you will not have to invest in the development and maintenance of the technology.

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Ultimately, whether to build or outsource your claims management and fraud detection technology will depend on your specific needs and resources. If you have the necessary expertise and resources in-house, building your own system may make sense. However, if you do not have the necessary expertise or resources, outsourcing may be a more efficient and cost-effective option. It is important to carefully evaluate your options and consider the long-term implications of your decision before making a final decision.

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