How Pocket by Piggyvest Expanded their product offerings and Enhanced Insurance Access with Curacel

Pocket by Piggyvest is a social commerce platform that facilitates peer-to-peer (P2P) and customer-to-business (C2B) payments. With over 100 employees, they are dedicated to making everyday financial transactions more accessible and secure for their customers. To further enhance their service offering, Pocket by Piggyvest partnered with Curacel.

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Challenge

Pocket by Piggyvest recognized the need to expand their product lines by offering key insurance products that could impact their customers' daily lives, such as third-party car insurance, gadget insurance, and health insurance. However, they faced the challenge of seamlessly integrating these insurance services into their platform while maintaining a user-friendly experience. Speed and scalability in insurance provision were paramount.

Solution

The solution for Pocket by Piggyvest came in the form of a partnership with Curacel, a leader in insurance technology solutions. By incorporating Curacel's technology, Pocket by Piggyvest was able to streamline the insurance process, making it easier for their customers to access insurance products.

Result

Since the integration with Curacel, Pocket by Piggyvest has achieved notable results. They have successfully processed over a hundred insurance policies, improving their business transparency and enhancing their understanding of pricing and coverage. This newfound visibility into operations, made possible through Curacel's technology, has empowered Pocket by Piggyvest to make data-driven decisions and optimize their operations.

Enhancing Customer Satisfaction

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Beyond operational efficiency, Curacel's integration has allowed Pocket by Piggyvest to enhance their customer interactions. They now have a clearer understanding of insurance coverage and pricing, which translates to better communication with their customers. This has resulted in improved customer satisfaction and competitive pricing for their insurance offerings.

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In summary, the partnership with Curacel has empowered Pocket by Piggyvest to fulfill their mission of simplifying financial transactions for their customers. It has not only improved their operational efficiency but also enabled them to offer essential insurance products, such as gadget insurance, that directly address their customers' everyday needs. As a result, Pocket by Piggyvest continues to grow and thrive in the dynamic world of social commerce and financial services.

Company

Pocket

Industry

Fintech

Location

Lagos, Nigeria

Size

>100

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How Pocket by Piggyvest Expanded their product offerings and Enhanced Insurance Access with Curacel

Company

Pocket

Industry

Fintech

Location

Lagos, Nigeria

Size

>100

11-50

https://pocketapp.com/

Enhancing Customer Satisfaction

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