Expanding Insurance Options with Ease

Findrex, a travel agency known for its top-notch services, wanted to expand its insurance options to cater to the diverse needs of its corporate clientele. However, they were limited by their existing provider, leading to a search for a platform that could provide them with more options.

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When Findrex discovered Curacel, they were intrigued by the possibilities it presented. Offering a wider array of insurance options, Curacel appeared to be the solution to their problems. The ability to view all price comparisons at a glance was a feature that particularly impressed Victor Ossai, Head of Business Development and Sales at Findrex.

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Seamless Integration and Adoption

Embracing a new platform often comes with challenges related to integration and adaptation. However, Findrex's transition to Curacel was smooth, a testament to Curacel's user-friendly interface and dedicated support.

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“The functionality of the platform is what we loved,” shared Ossai. “The platform’s user-friendly nature helped us switch over easily, and now we can confidently cater to our customers’ diverse travel insurance needs.”

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Enhanced Customer Satisfaction and Service

With the transition to Curacel, Findrex saw immediate results. The new insurance options allowed them to better meet the diverse needs of their clients, leading to increased customer satisfaction. The company could now offer competitive pricing, thanks to the wider array of insurance options.

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Curacel's platform provided a win-win situation for Findrex - a broad spectrum of insurance offerings for their customers and an improved operational efficiency for the company. In Ossai's words, “Ever since we started using the Curacel Travel Portal for all our travel insurance needs, we’ve seen a marked improvement in customer satisfaction.”

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This marked a new chapter in Findrex’s journey, where they could not only meet but also exceed the expectations of their clients when it comes to travel insurance. With Curacel, Findrex continues to solidify its place as a preferred travel agency for corporate clients, known for its diverse offerings and commitment to customer satisfaction.