Revolutionizing Insurance in Freight

In the freight industry, any missed deadline can lead to hefty business costs. OnePort 365, a freight solutions provider, was keenly aware of this and was searching for a partner to help them streamline their time-consuming insurance processes.

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Out with the Old, In with the New

OnePort's primary challenge was the extended manual process of securing insurance for their customers. They wanted to eliminate this outdated method involving countless calls to multiple insurance brokers, rate comparisons, and tedious paperwork. The goal was to transition from a days-long process to one that took mere minutes.

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OnePort's Solution: Curacel Grow

Curacel Grow offered OnePort the perfect solution. It enabled OnePort to digitize the process of sourcing and offering insurance to its customers. No longer needing to approach multiple insurance partners for each transaction, OnePort could access multiple partners instantly via Curacel. The brokerage process was taken care of by Curacel Grow, saving OnePort significant time and effort.

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The Supermarket Experience for Insurance

With Curacel, OnePort's customers can now enjoy a 'supermarket experience' at checkout. They can view multiple insurance options and are no longer restricted to a single insurer. They can easily add their preferred insurance choice at checkout, saving them time and offering them the flexibility they demanded.

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Achieving Customer Trust with Speed and Efficiency

Integrating Curacel Grow resulted in a noticeable improvement in OnePort's operations. They can now provide their customers with the full insurance experience in minutes compared to the previous tedious process that could take days. By showing their commitment to improving the customer experience beyond just arranging a trip, OnePort has also succeeded in building trust and fostering brand loyalty among their customers.