Navigating through Unstructured DataBeing at the forefront of the health insurance industry in Nigeria, AXA Mansard found itself grappling with a unique challenge. With a large network of providers, the company was faced with vast amounts of unstructured data, impeding the automation of essential procedures.
"The sheer volume of unstructured data was a significant roadblock in automating key processes with our providers,” articulates Dr. Omolola Odedere, Head, FWA, AXA Mansard Health Nigeria.
Curacel, with its innovative technology, emerged as the much-needed solution to AXA Mansard's predicament. It offered AXA Mansard the tools to standardize their data, thus propelling their trajectory towards comprehensive automation.
"The adoption of Curacel's technology allowed us to standardize our data, a fundamental first step towards total automation,” remarks Dr. Odedere.
The next stage of AXA Mansard's transformation was marked by the integration of Curacel Detection. This advanced tool empowered the insurer to automatically identify fraudulent claims and automate claims processing. The upshot was a remarkable, industry-leading turnaround time in claims processing.
“Curacel Detection has enabled us to detect fraudulent claims, automate claims processing, and importantly, accomplish a record turnaround time in claims processing,” elucidates Dr. Odedere.
The partnership with Curacel marks the beginning of AXA Mansard's journey towards tech-driven innovation. The insurer is fully committed to embracing rapidly evolving technologies and eagerly looks forward to delivering superior health insurance services to its customers in the next phase.
"Adopting next-generation technology is the path forward to achieving our strategic business goals. This is where trailblazing companies like Curacel are invaluable,” concludes Dr. Odedere.
Through its strategic alliance with Curacel, AXA Mansard has not only boosted its operational efficiency but is also reshaping standards of excellence within the health insurance industry.
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